Message from the CEO

Our Future, an RQI perspective:

On behalf of the entire RQI Management Team, we are excited to be building a great money transfer business to serve the community.

In spite of the current challenging economy worldwide:

• We are blessed to be located in one of the best, largest and most dynamic economies in the world, with a very good quality of life in the USA
• We have a great group of associates and a “Best of Class” management team
• We operate in an industry, while facing challenges at this time after an outstanding two decades of above average growth, that has great mid to long term growth potential
• We have an opportunity to serve people sending their loved ones valuable resources to maintain and improve their lives in less developed countries in an efficient and affordable manner
• We operate a well capitalized, institutionally backed company in a difficult time in our economy with a supportive set of Institutional and private investors that believe in us and our future plans
• We have a solid organic growth plan that targets and serves our customers deep within their communities.

In achieving our plans, we promise to conduct ourselves subject to the following principles with all we interact, including our customers, agents, payers, service providers, employees, investors, banks, regulatory agencies and others:

• Provide our customers, agents and payers with the highest quality in customer service, accuracy and support
• Provide our customers with a fair and transparent value for our service
• Provide our customers the guarantee that we will deliver their funds in a timely manner, every single time

In every instance we will operate with integrity, respect, transparency and we will work hard and smart to achieve our combined objectives.  Our collective goal is to be “Best in Class” in every aspect of our business.

Saludos,
Mario Trujillo