
Because of its money transfer activities, the Financial Crimes Enforcement Network (“FinCEN”) classifies RQI as both a Financial Institution and a Money Services Business (“MSB”). Among many other requirements, FinCEN mandates that RQI develop and adopt a risk-based, anti-money laundering (“AML”) compliance program.
RQI complies with these requirements by implementing policies, procedures and controls whose sole focus is to ensure that all company activities are conducted in strict compliance with all obligations imposed by federal and state regulations. Our Anti-money laundering and Bank Secrecy Act Compliance Department is equipped with knowledgeable and resourceful individuals who are authorized to exercise independent judgment in protecting the Company against misuse by unscrupulous individuals. For us, anti-money laundering and Bank Secrecy Act (“BSA”) compliance is paramount.
RQI is registered with FinCEN and is licensed in multiple states. Its compliance program includes an effective client identification program, a robust training program for staff and agents, automated tools that facilitate transaction monitoring, detection and reporting, and a system that continuously monitors and assesses risks.
RQI’s compliance program continually receives praise from independent reviewers and regulators. We are committed to remain in the forefront of anti-money laundering compliance in the money transfer industry.
Useful Links:
Suspicious Activity Reports (SAR’s)
U.S. Treasury - Office of Foreign Assets Control
Currency Reporting - Money Laundering
NOTICE to our TEXAS CustomersAny customer wishing to file a complaint against RQI should first contact RQI directly at 800.892.0210. If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint in person or by U.S. Mail to:
Texas Department of Banking
2601 North Lamar Blvd., Suite 300
Austin, TX 78705
Toll free: 877.276.5554
Fax: 512.475.1313
Email: consumer.complaint@banking.state.tx.us
www.banking.state.tx.us
Notice of Fraud-Induced Wire Transfer - Protect Yourself from Fraud!